Privacy Policy
Last Updated: June 15, 2024
1. Introduction
Guangzhou Nandong Trading Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nandongtrad.com, use our mobile applications available on Google Play and App Store, or engage with our services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name, email address, phone number, and postal address
- Company information and job title
- Payment information and billing address
- Account credentials and profile information
- Communication preferences
2.2 Automatically Collected Information
When you access our website or use our mobile applications, we may automatically collect certain information, including:
- Device identifiers, operating system, and browser type
- IP address and geographic location
- Usage patterns and interaction data
- Pages visited and time spent on our services
- Referring/exit URLs and clickstream data
2.3 Mobile Application Data
Our mobile applications may collect additional information including:
- Device performance and crash reports
- App usage statistics and feature engagement
- Push notification tokens
- Advertising identifiers (IDFA/GAID)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To send promotional communications and updates
- To respond to your inquiries and support requests
- To monitor and analyze usage patterns and trends
- To personalize user experience and content
- To detect, prevent, and address technical issues
- To display relevant advertisements through our ad partners
4. Advertising and Third-Party Ad Networks
We partner with various third-party advertising platforms to display advertisements within our mobile applications. These ad networks collect and use information to provide personalized and non-personalized advertising.
4.1 Integrated Ad Platforms
Our applications integrate the following advertising platforms:
- Google AdMob - Google's mobile advertising platform
- Facebook Audience Network - Facebook's advertising network for mobile apps
- Unity Ads - Unity Technologies' advertising solution
- AppLovin - Mobile advertising and monetization platform
- ironSource - App monetization and user acquisition platform
- chartboost - Mobile game advertising and monetization
- Mintegral - Global mobile advertising platform
- Appnext - Mobile app discovery and advertising
- Vungle - In-app video advertising platform (by Liftoff)
- AdColony - Mobile video advertising technology
- InMobi - Mobile advertising and monetization
- Pangle - TikTok's mobile advertising platform
- Smaato - Global mobile advertising exchange
- Mopub - Mobile ad monetization platform (by AppLovin)
- Ogury - Ethical mobile advertising
- TradPlus - Mobile ad monetization platform
4.2 Types of Advertisements
Our applications may display the following types of advertisements:
- Splash Ads - Full-screen advertisements displayed at app launch
- Rewarded Video Ads - Video advertisements that users can watch to receive in-app rewards
- Interstitial Ads - Full-screen advertisements displayed between content or levels
- Banner Ads - Rectangular advertisements displayed at the top or bottom of screens
- Native Ads - Advertisements designed to match the look and feel of the application
- Playable Ads - Interactive advertisements that allow users to preview gameplay
- Offer Wall Ads - Advertisements offering rewards for completing offers
4.3 Ad Personalization and Tracking
These advertising partners may collect and use information about your device and usage patterns to deliver targeted advertisements. This includes:
- Advertising identifiers (IDFA on iOS, GAID on Android)
- Device information (type, OS version, screen size)
- Location data (with your permission)
- App usage and browsing history
- Response to advertisements
You can opt out of personalized advertising by adjusting your device settings:
- iOS: Settings → Privacy → Advertising → Limit Ad Tracking
- Android: Settings → Google → Ads → Opt out of personalized advertising
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in operating our business
- Advertising Partners: Companies that help deliver relevant advertisements
- Analytics Providers: Services that help us understand how users interact with our services
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with merger, acquisition, or sale of assets
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your data when it is no longer needed.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission
- Secure storage with access controls
- Regular security assessments and updates
- Employee training on data protection
8. Your Rights Under GDPR (European Union)
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at support@nandongtrad.com.
9. Your Rights Under CCPA (California)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request disclosure of personal information collected, used, disclosed, or sold
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt out of the sale of personal information
- Right to Non-Discrimination: Not be discriminated against for exercising your rights
We do not sell personal information. To exercise your rights, contact us at support@nandongtrad.com.
10. Children's Privacy (COPPA Compliance)
Our services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages.
In accordance with the Children's Online Privacy Protection Act (COPPA) and app store policies:
- We do not allow users under 13 to create accounts
- We do not collect precise location data from users known to be under 13
- We do not use advertising identifiers from users known to be under 13 for targeted advertising
- We implement age verification mechanisms where required
- Parents can contact us to review, delete, or refuse further collection of their child's data
If you believe we have collected information from a child under 13, please contact us immediately at support@nandongtrad.com.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer personal data internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules
- EU-U.S. Data Privacy Framework compliance
- Other legally approved transfer mechanisms
12. Google Play Developer Policies Compliance
Our mobile applications published on Google Play comply with all Google Play Developer Program Policies, including but not limited to:
- User data privacy and security requirements
- Advertiser identity and authorization
- Ad behavior and user experience standards
- Prohibited ad content and practices
- Data collection and transparency requirements
- Family-friendly policies for apps targeting children
13. Apple App Store Guidelines Compliance
Our mobile applications published on the Apple App Store comply with all Apple Developer Program License Agreement terms and App Store Review Guidelines, including:
- Data collection and storage requirements
- Privacy nutrition labels accuracy
- Tracking and attribution transparency
- App Tracking Transparency (ATT) framework compliance
- Children's category requirements
- Advertising identifier (IDFA) usage policies
14. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities. These include:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Help us understand how visitors use our site
- Advertising Cookies: Used by our advertising partners for ad delivery and measurement
- Functionality Cookies: Remember your preferences and settings
You can manage cookie preferences through your browser settings.
15. Third-Party Links and Services
Our website and applications may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending notification through our applications (for significant changes)
- Requesting your consent where required by law
Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Guangzhou Nandong Trading Co., Ltd.
No.139, Hongming Road, Community, Dong District, Huangpu District
Guangzhou, 510000, CN
Email: support@nandongtrad.com
Business Inquiries: yulili457@nandongtrad.com
18. Data Protection Officer
For EU/EEA data protection inquiries, you may also contact our Data Protection Officer at dpo@nandongtrad.com.