Terms of Service

1. Acceptance of Terms

Welcome to Guangzhou Nandong Trading Co., Ltd. ("Nandong Trading," "we," "our," or "us"). By accessing or using our website at nandongtrad.com (the "Website"), our mobile applications available on Google Play and App Store (the "Apps"), or any of our services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, please do not access or use our Services. By creating an account, downloading our Apps, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Description of Services

Nandong Trading provides the following services:

• Mobile Application Development and Publishing: Development and publication of mobile applications on Google Play and App Store, including integrated advertising and monetization solutions
• International Trade Services: Import and export agency services, customs clearance, documentation, and logistics support
• Wholesale Distribution: Wholesale of daily necessities, fashion apparel, luggage and bags, electronics, hardware materials, and agricultural products
• Supply Chain Management: Warehouse management, inventory control, exhibition marketing, and distribution services
• Technology Solutions: Cloud storage, data management, and business software solutions

3. Eligibility

You must meet the following requirements to use our Services:

• Be at least 18 years of age or the age of legal majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our Services under applicable laws
• Provide accurate, current, and complete information during registration
• Be responsible for maintaining the security of your account credentials

Our Services are not available to users under 13 years of age. If you are between 13 and 18 years of age, you must have parental or guardian consent to use our Services.

4. Account Registration and Security

4.1 Account Creation

To access certain features of our Services, you may need to create an account. You agree to:

• Provide accurate and complete information during registration
• Update your information to keep it accurate and current
• Choose a strong and secure password
• Not share your account credentials with others
• Notify us immediately of any unauthorized access to your account

4.2 Account Security

You are solely responsible for:

• All activities that occur under your account
• Maintaining the confidentiality of your login information
• All communications and transactions made through your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

5. Mobile Application Usage

5.1 App Store and Google Play Requirements

Our mobile applications are distributed through Google Play and Apple App Store. Your use of our Apps is subject to:

• The terms and conditions of Google Play Developer Program Policies
• The Apple Developer Program License Agreement
• The App Store Review Guidelines
• Any additional terms required by these platforms

5.2 Advertisement Integration

Our mobile applications include integrated advertising from various ad networks. By using our Apps, you acknowledge and agree that:

• Advertisements may be displayed during your use of the App
• Ad content is provided by third-party advertisers
• We are not responsible for the content of third-party advertisements
• Clicking on advertisements may direct you to external websites or applications
• You may encounter various ad formats including splash ads, rewarded videos, interstitials, banners, and native ads
• Ad personalization may be based on your device information and usage patterns

5.3 Ad-Free Options

Where available, we may offer premium versions of our applications without advertisements. The availability of ad-free options and their pricing are subject to change.

5.4 App Updates

From time to time, we may release updates to our applications. You agree that:

• Apps may automatically check for and install updates
• Updates may include bug fixes, feature improvements, or security patches
• Using outdated versions of the App may result in reduced functionality or security risks

6. International Trade Services

6.1 Scope of Services

Our international trade services include but are not limited to:

• Domestic trade agency services
• Customs clearance and documentation
• Logistics and transportation coordination
• Compliance with import/export regulations

6.2 Customer Responsibilities

When using our trade services, you agree to:

• Provide accurate product information and documentation
• Comply with all applicable export/import regulations
• Pay applicable fees, duties, and taxes
• Not engage in trade of prohibited or restricted items

6.3 Prohibited Products

You may not use our services to trade or transport:

• Illegal goods or substances
• Counterfeit or pirated products
• Weapons and military equipment
• Items restricted by international trade regulations
• Products requiring special licenses without proper documentation

7. Wholesale and Product Sales

7.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

• Product availability is subject to change without notice
• Prices may vary based on quantity and location
• Colors and specifications may vary slightly from displayed images
• We reserve the right to limit order quantities

7.2 Orders and Payment

By placing an order:

• You agree to pay the total amount including applicable fees and taxes
• Payment methods include credit cards, bank transfers, and other approved methods
• Orders are subject to product availability and verification
• We reserve the right to cancel or modify orders

7.3 Shipping and Delivery

Shipping terms include:

• Delivery times are estimates and may vary
• Shipping costs are calculated based on weight, dimensions, and destination
• Risk of loss transfers upon delivery to the carrier
• International shipments may be subject to customs duties and taxes

7.4 Returns and Refunds

Our return policy includes:

• Returns accepted within 30 days of delivery for eligible products
• Products must be in original condition with packaging
• Custom or personalized items may not be returnable
• Refunds are processed within 14 business days of receiving returned items

8. Supply Chain and Logistics Services

Our supply chain services include warehousing, inventory management, and distribution. These services are subject to:

• Storage fees based on space and duration
• Inventory reporting and tracking capabilities
• Handling and fulfillment services
• Exhibition and event logistics support

Specific terms for supply chain services are outlined in individual service agreements.

9. Intellectual Property Rights

9.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to:

• Text, graphics, logos, and images
• Software, applications, and code
• Product designs and trademarks
• Documentation and instructional materials

Are owned by Nandong Trading or our licensors and are protected by intellectual property laws.

9.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to:

• Use our Website and Apps for personal, non-commercial purposes
• Download and install Apps on your authorized devices
• Access content for which we provide authorized access

9.3 Restrictions

You agree not to:

• Copy, modify, or distribute our content without permission
• Reverse engineer, decompile, or disassemble our software
• Remove or alter proprietary notices
• Use our trademarks or branding without authorization
• Create derivative works based on our intellectual property

9.4 User Content

You retain ownership of content you submit through our Services. By submitting content, you grant us a worldwide, royalty-free license to use, copy, modify, and distribute your content for operating our Services.

10. User Conduct and Prohibited Activities

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Distribute malware or harmful code
• Engage in fraudulent or deceptive practices
• Harass, abuse, or harm other users
• Spam or send unsolicited communications
• Attempt to gain unauthorized access
• Interfere with the proper functioning of our Services
• Collect user information without consent
• Use automated systems without authorization

11. Privacy and Data Use

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. Key points include:

• Data Collection: We collect information you provide and data generated through your use of our Services
• Data Usage: We use data to provide and improve Services, display advertisements, and communicate with you
• Data Sharing: We may share data with service providers, advertising partners, and as required by law
• Your Rights: You have rights to access, correct, and delete your data under applicable laws
• GDPR Compliance: Users in the EEA have additional rights under GDPR
• CCPA Compliance: California residents have additional rights under CCPA
• COPPA Compliance: We do not knowingly collect data from children under 13

Please review our Privacy Policy for complete details.

12. Third-Party Services and Links

Our Services may include:

• Advertising Networks: Our Apps integrate various ad platforms including Admob, Facebook Audience Network, Unity Ads, AppLovin, ironSource, chartboost, and others
• External Links: Links to third-party websites not operated by us
• Integrations: Connections to third-party services and platforms

We are not responsible for the content, privacy practices, or terms of third-party services. Your interactions with third parties are governed by their respective terms and policies.

13. Disclaimers and Limitations

13.1 "As Is" Basis

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• Merchantability and fitness for a particular purpose
• Non-infringement of intellectual property rights
• Accuracy, reliability, or completeness of content
• Error-free or uninterrupted service
• Security of data transmission over the internet

13.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages exceeding the amount paid by you for the relevant service
• Actions of third parties including advertisers

13.3 Geographic Restrictions

Our Services may not be available in all jurisdictions. We make no representation that Services are appropriate or available in your location.

14. Indemnification

You agree to indemnify and hold harmless Nandong Trading, our officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your unlawful or improper conduct

15. Modifications to Services and Terms

15.1 Service Changes

We reserve the right to:

• Modify, suspend, or discontinue any part of our Services
• Add or remove features or functionality
• Change pricing for paid services
• Update applications automatically

15.2 Terms Updates

We may update these Terms from time to time. Changes will be effective upon:

• Posting the updated Terms on our Website
• Updating the "Last Updated" date
• Providing notice through our Apps or email

Your continued use of Services after changes constitutes acceptance of the updated Terms.

16. Termination

You may terminate your account at any time by:

• Contacting our support team
• Using account deletion features in the App
• Uninstalling the application

We may terminate or suspend your access immediately, without prior notice, for any reason including violation of these Terms. Upon termination:

• Your right to use Services ceases immediately
• We may delete your account and data
• Provisions regarding intellectual property, disclaimers, and limitations remain in effect

17. Governing Law and Dispute Resolution

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

17.2 Dispute Resolution

Any disputes arising from these Terms or your use of Services shall be resolved through:

• Negotiation: Good faith discussions between parties
• Mediation: Non-binding mediation before a neutral mediator
• Arbitration: Binding arbitration under applicable rules
• Litigation: Courts of competent jurisdiction

17.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class actions or representative proceedings.

18. Age Restrictions and Children's Services

In compliance with COPPA and app store policies:

• Users must be at least 13 years old to create an account
• Users under 13 require parental consent in applicable jurisdictions
• Apps in the Children's category comply with relevant design requirements
• Parental controls are available where applicable
• We do not knowingly collect personal information from children under 13

Parents or guardians can contact us to review, delete, or manage their child's data.

19. Accessibility

We are committed to making our Services accessible to users with disabilities. Our Apps comply with:

• Web Content Accessibility Guidelines (WCAG)
• Platform-specific accessibility requirements
• Google Play accessibility guidelines
• Apple accessibility standards

If you encounter accessibility barriers, please contact us to request assistance.

20. Export Controls

You agree to comply with all applicable export control laws and regulations, including:

• U.S. Export Administration Regulations (EAR)
• EU Dual-Use regulations
• United Nations sanctions
• Other applicable export control laws

You shall not export, re-export, or transfer our technology or Services to prohibited parties or destinations.

21. Entire Agreement

These Terms, together with our Privacy Policy and any supplementary terms, constitute the entire agreement between you and Nandong Trading regarding your use of our Services. Supersede all prior agreements, understandings, and communications.

22. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

23. Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

Guangzhou Nandong Trading Co., Ltd.
No.139, Hongming Road, Community, Dong District, Huangpu District
Guangzhou, 510000, CN

Email: support@nandongtrad.com
Business Inquiries: yulili457@nandongtrad.com